Return & Cancellations
Delivery charges For UK Customers
Standard Delivery 3 – 5 working days – Free
Royal Mail 1nd Class – 1 – 3 working days – £1.95
Fedex Express 1 – 2 day service (From Monday to Friday, on all orders put before 12:00 PM) – Delivery Charges will be £5.95
Overseas Customers
For order under £50
International Tracked (Tracked & Signed where applicable) – £7.95
For order £50 and More
International Tracked (Tracked & Signed where applicable) – Absolutely FREE
Despatch:
We always pack and dispatch your order in a single working day (Working days are from Monday to Friday). There is an exception for national holidays. In a rare case, if there is any delay in dispatching your order, Always Chic representative will contact you via email or a phone call.
Please don’t send any message to the phone number. As we are unable to answer you on message.
Royal Mail Delivery
Always Chic always uses royal mail delivery services to deliver all orders in the UK, Europe, and Worldwide.
Returns
Always Chic is happy to refund you for any items you purchased that you feel are not right. Please contact us within 14 days of purchase with a receipt. Any overseas customers can ask us for a refund within 28 days after buying an item.
Returns Criteria
Unfortunately, we are unable to refund or return for following items;
- Earring or pierced jewellery
How to Apply for Return
Please complete the online returns form or drop us an email at info@alwayschic.co.uk.
Once we confirm your email, please return the item back to us.
After receiving the item, our team will check the product and issue a refund.
We are not responsible for damage or lost items so please keep your tracking reference with you.
In case of a return, the buyer is responsible to pay all delivery charges and taxes or duties in the case of an international return.
Refunds
Please allow up to 5 working days from receiving your return to check, process and issue your refund.
Please note, we don’t refund for any faulty or damaged item.
Exchanges
Unfortunately, we don’t have any exchange service at this moment, please place a new order and request a refund for your returning item.
